please be aware of this before ordering and know that I cannot refund you until 60 days (2 full months) have passed from the shipping date. inside the settings are 2 glass purple opal stones. I cannot reimburse anyone for customs charges.ĪTTENTION BUYERS FROM GERMANY, AND ITALY: these 2 countries in particular have very strict customs regulations and packages can take a very long time to clear customs. These silver collar pins are made with 2 matte silver triangles with 7mm settings. This goes for unclaimed packages as well.Īll buyers are responsible for understanding and paying customs charges for their country if applicable. If the package doesn't find it's way back to me, the only way to have it sent again is to repurchase using the correct address. If you want me to resend the package shipping will be charged again. If you provide the wrong address and the package is sent back to me, I will refund minus the shipping cost when it arrives back to me. The buyer is responsible for providing the correct address. I can do my best to see that you have it by the time you need it but I cannot guarantee shipping times and I will not give refunds for items that do not arrive by a certain date unless it is after 40 days in which case it is considered 'lost in transit'. If you need your item by a certain date be sure to send me a message after your purchase to let me know when you need it by. I always try to keep it closer to 2-4 days, but please remember that I am a one woman show and occasionally things get backed up. refunds will only be given for custom orders if they are lost in the mail or arrive broken.Īll packages will be shipped out as soon as I possibly can which is usually 2-7 days after the purchase. All I ask is that you send a photo of the damaged item before I can refund you.įor items that aren't piercings, In the case that you simply decide that you do not want the item, you can send it back for a refund within 1 week of the arrival date but I cannot give you a refund until I have received the returned item in its original conditional and the shipping costs will not be refunded in this case.Īll custom orders are final and cannot be returned for any reason. I am happy to give a refund for or replace items that arrive damaged or broken or if the item breaks within the first 2 weeks after it arrives. In this case, shipping costs will not be refunded. However, if you cancel before the 48 hr deadline but I have already sent the package you will not be refunded until the package arrives and you send it back to me and I receive it in the same condition that it was sent in. If you need to cancel an order for a refund it should be within 48 HOURS after the purchase in order to receive the full refund including shipping costs. #Triangle half wing pin for freeRefunds for returned items are not inclusive of the cost of shipping, and orders that were eligible for free shipping will have a $3.75 shipping fee deducted from the refund. If piercings are returned in unsellable condition a refund will not be issued. I will also not accept returns on piercings that have been bent out of shape and/or not in the same condition they were sent in. Please be aware of your piercing size before ordering, I cannot take returns on used piercings (even if they were only tried on) for sanitary reasons and am not able to resell them.
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